CHANGE AND REFUSAL OF ORDER

If the order is changed, the user does not undertake to purchase a service of the same value. If an invoice is issued, it is canceled or a credit note is issued. In the card payment method, the amount is refunded by credit card transaction on the card account.

Pursuant to Art. 50 of the CPA, the consumer has the right to withdraw from the contract at a distance without giving any reason, without indemnity or penalty and without paying any expenses, except for the expenses provided in art. 54, para. 3 and Art. 55 within 14 days from the date of receipt of the certificate in electronic or paper form by the user or by a third party other than the carrier and indicated by the user or when the consumer has ordered many services with one order that are executed separately, from the date on which the consumer or third party, other than the carrier and indicated by the consumer, accepts the latter certificate.

The right of withdrawal may be exercised only if the following conditions are met: the luxury package of the certificate is not damaged; the consumer has provided to Makaron Ltd the purchase documents for the goods, namely: the certificate issued, certifying the purchase of the service (obtained in electronic version or in hard copy in the form of a certificate in a luxury package).

In the case of a cancelation, the consumer must send or hand over the certificate (obtained electronically or in hard copy in the form of a certificate in a luxury package) to Makaron EOOD no later than 14 calendar days, from the date when the consumer notified Makaron EOOD about his decision to cancel the order. Until the certificate is handed over by the user to Makaron EOOD, the risk of accidental damage is borne entirely by the user

In case the user performed his right to cancel his order , Makaron Ltd returns back to the consumer the whole amount already paid, except the delivery cost (if any ), not later than 4 days after the users confirmation for cancellation of the order. Makaroon Ltd returns the amount spent to a bank account provided by the customer. Makaroon Ltd does not refund payments to third parties.