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Terms & Conditions

GENERAL TERMS OF USE OF THE INTERNET SHOP WWW.MAKAROON.BG

 

By using the www.makaroon.com website, any menu, category or sub category, section or subsection, as well as the emergence, development and termination of any legal relationship arising from the use of this site, you give your consent to be bound by these Terms and Conditions of Use of the Site, as well as any other terms and conditions governing individual legal relationships governed by its use.


For the hypotheses outlined in the preceding sentence, you also provide your consent to the collection and use for the purposes of the website and the legal relationships it provides for the personal information you provide. Linking Terms and Conditions is applicable to both the current configuration of the website and any changes made to it in the form of additions and modifications, or the introduction of new menus, categories, sections, and more.

If you do not agree with the above, or do not wish to give your consent to be bound by the Terms and Conditions of the Website, you are not allowed to visit, use it, or be a party to a legal relationship.
I. General Statements
1). These General Terms and Conditions constitute a contract for the provision by Macaron Ltd. of its own web site www. makaroon.bg to perform distance marketing with gift certificates with potential buyer-users and settle the rights and obligations of the users of the website www.makaroon.bg, owned by Macaron EOOD.

2). The parties to the present contract are "Makaron" Ltd. - a company registered in the territory of the Republic of Bulgaria, with headquarters and address of management: Sofia 1612, Krasno Selo area, 19 Tsar Boris III Blvd., entr. "B", mag. 24 and address for correspondence: Sofia 1612, Krasno Selo area, 19 Tsar Boris III Blvd., ent. E-mail: office@makaroon.bg on the one hand and every user who has uploaded the website www. makaroon.bg on the other.

3). The user states that he is familiar with these terms of use and any active action on his part or that he retains passive behavior after the web site www.makaroon.bg is loaded into the browser is an electronic statement that he agrees with these terms for use.
4). Active action is a click/ selection on an electronic link or an ad banner that leads the user to other websites on the www site. makaroon.bg.
5). Keeping passive behavior means not leaving the site after it has loaded into the user's browser.


II. An explanation of some terms
Users state that they are familiar with and agree with the definitions of the following terms:
An Internet site / store is a collection of websites with a common home page that is loaded into your browser by writing to the email address www.makaroon.com;
User / Client on a website or site is any person (potential buyer of the offers) who has entered the e-mail address or reached the website or site by redirecting from another website and, in case of interest, undertake purchases of goods and / or services by electronic means;

Interface - a combination of graphic objects associated with programming code through which the user communicates with the website in a way that is accessible to him / her.
Platform - a set of conceptual, software and graphical solutions that make up a complete product that provides an accessible user environment to the capabilities of the web.
Browser - a computer program that provides the ability to transfer, manipulate, and visualize data through different types of data protocols.
An electronic link is a link denoted on a particular website that allows automated forwarding to another website, information resource or object through standardized protocols.
Malicious actions are actions or omissions that violate Internet ethics or harm to persons connected to the Internet or associated networks, spamming (spam, spam), gaining access to resources with foreign rights and passwords, use of defects in HACK systems, actions that can be qualified as industrial espionage or sabotage, damage to or destruction of systems or information arrays (CRACK), sending Trojan horses or causing virus installation or remote control systems, interfering with the normal work of other Internet users and associated networks, performing any action that may qualify as a crime or administrative violation Bulgarian law or other applicable law.
Information System / System is any separate device or set of interconnected or similar devices, which in the execution of a particular program provides automatic data processing.
A website within the meaning of these Terms and Conditions means a composite and distinct part of a website.
IP Address ("IP address") is a unique identifier, associate computer, website, or user resource in a way that allows it to be localized on the global Internet network.

A password is a code of letters, numbers, and characters, which together with the username uniquely identifies the user and which, together with the user name, serves to access his / her profile. A user name is a user-selectable unique code of letters, numbers, and characters by which he is individualized in his dealings with the Contractor

A user profile is a separate part of the Macaron Web site, containing user information required by www.makaroon.com, stored with it, used and processed only for the purposes of Art. 4, para. 1, item 3 of the Personal Data Protection Act, the user accessing the profile by entering the username and password. The profile also serves the communication between the user and Macaron EOOD.

An incidental event is unforeseen at the time of the conclusion of the contract, a circumstance of extraordinary nature, making the provision of services objectively impossible. Website / Site is a distinct place in the global Internet network accessible through its HTTP, HTTPS or other standardized protocol containing files, programs, text, sound, picture, image or other materials, and resources.
An advance payment is a way of paying the ordered goods / service by transferring money to a Macaron EOOD account before receiving the ordered goods / service.

Gift Certificate - a document issued by the merchant that the consumer / customer receives in electronic or paper form and which certifies that the consumer / customer has paid the advertised goods or service fully or partially and can therefore make use of it. The certificate issued by Macaron Ltd is not a means of payment, can not be used as such and can not be substituted for its monetary equivalent. It only certifies that a payment has been made to a particular package containing the product or service for which the document was issued. This document will be referred to below as a purchase / sales contract.
The visual representation of the services / goods (photos) on www.makaroon.bg shows only the type of activity offered by the service provider and does not represent the actual performance of the service by the supplier. There may be a discrepancy between the performance of the service, the location of the supply, the type of equipment and others for which www.makaroon.bg is not responsible.
A description of the services / goods at www.makaroon.bg includes information about the service provided by the particular supplier. There may be a discrepancy between the description of the service and its performance, depending on unforeseen circumstances, adverse weather conditions or other, for which www.makaroon.bg is not responsible.
Dealer is the owner of the internet shop www.makaroon.bg - "Makaron" EOOD, with headquarters and address of management 1612 Sofia, Krasno Selo area, 19 Tsar Boris III Blvd., entr. "В", маг.24.
Purchase Order is the request to purchase goods / services from the website under the terms and conditions set out therein for the delivery and payment by the user / customer.

Service is any action on the part of Makaron EOOD regarding the order made by the customer / customer regarding the offered on the internet store.

 

III. Subject of the contract.
1). "Makaron" EOOD offers to the consumers an online shopping platform via its website www.makaroon.bg, under the terms of a distance sales contract within the meaning of Art. 45 et seq. Of the Consumer Protection Act, exercising the powers given to him under this contract.

2). The distance sales contract through which the consumer purchases goods / services using the platform provided by Macaron EOOD differs from the present terms and conditions, and when making an electronic statement for the conclusion of the purchase contract, the consumer agrees both with these terms and conditions, as well as with the content of the distance-purchase contract (certificate) providing for an advance payment, which is prominently displayed in the sales interface.

3). Macaron Ltd. is not responsible in the following cases: - For damages caused by other sites available through links / banners placed on this site; - Any deficiencies and / or any other liability in relation to the services / goods purchased by the user via www.makaroon.bg and if the terms and conditions announced on the site are wrong or misleading;

- About the quality of the goods or services provided by the site. Any issues arising in this regard are resolved between the consumer and the supplier who provided the particular good or service. - For violation of copyright and related rights by positioning materials subject to these rights provided by third parties promoting through the website owned by Makaron EOOD;

- For any damages caused to users when providing the service; - If the user forgot the account logged on to a computer or otherwise authorized and / or allowed to be used by third parties who have abused his / her registration; - For damages caused in the absence or interruption of the access to the website www.makaroon.bg, independent of the team.

4). The user name with which the user registers does not give him any rights other than the right to use the specific username within the Macaron's information system. When the user changes his or her username, Macaron EOOD does not check or assume responsibility for the authenticity of the new username, whether it affects the rights of third parties and in particular the right to name or other personal rights, the right to trade name ), trademark rights or other intellectual property rights.

5). The user is obliged to use the access granted to the electronic platform: to observe the Bulgarian legislation, the applicable foreign laws, the present General Terms, the Internet ethics, the rules of morality and the good morals; not to offend the good name of another, and not to call for a violent change in the constitutionally established order, to commit a crime, to violence against the person or to spur racial, national, ethnic or religious enmity, not to preach fascist or other antidemocratic ideology, not to violate any foreign property or non-material rights, including intellectual property rights; to notify Macaron EOOD immediately of any case of committed or open violation; not to interfere with the proper operation of the system, including but not limited to not hindering another user's authentication process, not accessing outside of the provided, harming or impeding the availability, reliability or quality of the access granted; does not use it in a manner that causes it to be abandoned;
not to retrieve technically any information resources or parts of information resources belonging to the databases located on the Makaron EOOD website and thus not to create its own database in electronic or other form; not to impersonate another person or otherwise mislead third persons as to their identity or belonging to a particular group of people; not to perform malicious acts within the meaning of these Terms and Conditions.
6). Unless expressly agreed, the user may not reproduce, modify, delete, publish, distribute or otherwise disclose the information resources posted on the Macaron EOOD website.


IV. Protection of personal data

1). Macaron Ltd is responsible for the protection of consumer information that has become known to him regarding the registration subject to these General Terms and Conditions except in cases of force majeure, accidental occurrence or malicious actions of third parties. "Makaron" Ltd. collects and processes information for the Users only for the purposes provided in the present Terms and Conditions and the Privacy Policy.
2). In the registration form filled in by the user upon registration, Macaron EOOD indicates the mandatory or voluntary nature of the data provision and the consequences of the refusal to provide it. By agreeing to these Terms and Conditions and the Privacy Policy, the user agrees that the information about him / her will be processed in the manner provided for there.
The profile created during the initial registration has default settings allowing free access to the user-specified personal data. Upon registration, if the user wishes, the user has the right and technical possibility, by changing the default settings, to restrict or prohibit access to his or her personal data.

3). The restrictions under item 1 shall not apply in case the consumer or persons under his control have committed malicious acts within the meaning of these General Terms or have violated the rights or legitimate interests of third parties. In this case, Macaron Ltd has the right to provide the personal information for the consumer to the respective competent state authorities in accordance with the current legislation.

4). "Macaron" Ltd. collects and uses the information for the users only for the purposes provided in the present Terms and Conditions. The described purposes for which the information is used are not exhaustively listed and do not create any obligations for Macaron EOOD. 5). With the acceptance of these Terms and Conditions, the user agrees to process his / her personal data for the purposes of the distance-to-market contract for the sale of the promoted goods by giving consent to an advance payment.

6). By accepting the terms and conditions, the user agrees with his / her personal details that are publicly available on his / her profile at www.makaroon.com; user friend information on these profiles; uploaded image or text materials, or the like, to be used and distributed by Makaron EOOD for direct marketing purposes unless specifically prohibited from accessing them. The user's actions at www.makaroon.com (liked products, questions, comments, friendships) and the information about the goods / services purchased by him / her (number, price, specificity) can be used by Macaron Ltd for the purposes of direct marketing.

7). Makaron Ltd. undertakes not to disclose any personal information about the consumer and not to provide the collected information to third persons - state authorities, commercial companies, individuals, etc., except in the following cases: - has received the explicit consent of the user at the time of registration or at a later date; - information is requested from government bodies or officials who, under current legislation, are authorized to request and collect such information in accordance with statutory procedures; - other cases mentioned in the law.

8). By signing up at www.makaroon.bg, the user allows his personal profiles www.makaroon.bg or his e-mail address to be sent personal, commercial or other commercial messages from Macaron EOOD or from the bidders site merchants.

 

V. Explaining the technical steps of a consumer-buyer on the conclusion of a contract for distance sales through the website www.makaroon.bg

1). By uploading the homepage www.makaroon.bg, the user gets the opportunity to get acquainted with a published offer, which in most cases refers to the purchase / sale of the offered product / service. In a prominent place, the user can see both the company's data, the owner of the website and the terms and conditions of the site. 
2). By actively selecting a link, banner, active button or picture, the user states that he / she is familiar with the Terms of Use of the site.
3) ). If the user has the will to sign a contract through the platform provided, he should reach a page - a part of the site containing a specially designed interface through which the user will execute the electronic will to sign a distance-purchase contract. Purchase of a service / goods from a web site www.makaron.bg may be made by a registered and unregistered user who, according to these General Terms and Conditions, provides the data necessary for the conclusion and performance of the contract.
4). The buyer, after acquaintance with the Terms and Conditions and the text of the purchase contract, should be aware that the purchase contract is concluded not with the owner of the site but with the explicitly mentioned third party who is announced after the order. The merchant is also a user of the site www.makaroon.bg, using the provided electronic platform for distance shopping and promotion of the goods / services he / she offers.

5). The payment of the contract price is done through exhaustively listed ways in the site, making the payment on the one hand is a voluntary statement to the user that he agrees to pay the service, on the other hand represents an electronic statement of the consumer that he agrees with the General the terms of use of the site and the terms and conditions of purchase and sale that he has read, approved and selected so far.

6). Upon conclusion of the contract, the user receives a message on the e-mail address provided during the registration, for the successfully accepted electronic statement that confirms that the contract was concluded. From then on, the parties to the contract are guided by the terms and conditions. 
7). Any change in the circumstances of the contract is communicated to the user by sending an email to the email address provided during the registration. Money transfers from www.makaroon.com to users on the site are made only by bank transfer, and all transaction costs incurred in connection with the amount transferred are at the expense of the receiving user.

 

VI. Order, payment and delivery
Order: Orders for gift certificates from www.makaroon.bg are accepted and processed every working day from 09:00 to 18:00. Users are also notified via e-mail for the receipt and confirmation of orders from www.makaroon.bg.


Each order includes the following mandatory elements: order number; ordered products, number of services, unit price and total value; type of certificate and value; payment method; total cost of the order; shipping address; data for Macaron Ltd. (telephone, e-mail address). The final cost of the order is calculated as a sum of the prices of the services ordered. All prices in internet shop www.makaroon.bg are in Bulgarian levs with VAT included. The prices of the products do not include the price of the gift certificate in a luxury gift box and its delivery.

The gift certificate of Macaron Ltd. is available in 2 versions - electronic certificate and paper in a luxury gift box.


Payment methods: www.makaroon.bg offers the following options for paying the certificates: bank transfer, debit / credit card via ePay.bg, at EasyPay cash desk or debit / credit card. – 

Bank payment: Payment of a certificate by bank transfer can be done by bank transfer or cash on the bank account of Macaron EOOD: IBAN: BG62RZBB91551009225756 BIC: RZBBBGSF Bank: KBC Bank Bulgaria


Reason for payment: Order number After an order has been made and a choice of this method of payment, the consumer has to make a payment by bank transfer or pay the amount due on the company account with a deposit slip to a bank within 24 hours. After receiving a payment, a representative of www.makaroon.bg sends the certificate in the already confirmed way and delivery terms. –

 EasyPay Cashier

After an order has been made and the payment method is selected, the user is redirected to the EasyPay site where a unique 10-digit payment code is generated. Payment in an EasyPay office in the country must be made within 24 hours, when the payment code is active. After receiving a payment, a representative of www.makaroon.bg sends the certificate in the already confirmed way and delivery terms.

- Payment with debit / credit card registered in the system at www.epay.bg

Payment through the ePay.bg system can only be made if the user has a site registration and a debit or credit card to his / her account. Visa Classic, Visa Electron, Maestro, MasterCard, Euroline and Borika cards can be made via the ePay.bg system. When choosing this payment method, the user is redirected to the ePay.bg site, where the site's instructions should be followed.

After receiving a payment, a representative of www.makaroon.bg sends the certificate in the already confirmed way and delivery terms. "Macaron" Ltd. does not collect, store and in any way have access to information about the data of the users' cards.


- Payment by credit and debit card
The payment of a certified certificate via www.makaroon.bg can be done by credit card or debit card. Supported cards: Visa, Visa Electron, Maestro, Master Card and more. After receiving a payment, a representative of www.makaroon.bg sends the certificate in the already confirmed way and delivery terms. "Macaron" Ltd. does not collect, store and in any way have access to information about the data of the users' cards.

Delivery:


The delivery of a certificate in a luxury gift box on www.makaroon.bg is carried out by an employee of courier company Econt, with which Macaron Ltd. has signed a contract. The cost of delivery is included in the price of the services. The user receives the order requested at the delivery address specified or at a courier company's designated office.


Delivery of the certificate is done within the selected time frame and depends on the type of certificate selected: Luxury gift box (standard delivery) - 18.00 lv (delivery price is included in the gift box price).


Delivery terms and conditions: 
- Confirmed and paid order until 17:00 every business day - standard delivery on the next business day (for small towns/ villages without an Econt office - according to service schedule 
up to 3 working days after dispatch)

- Confirmed and paid order after 17:00 - Delivery is made within 2 working days (for small small towns/ villages without an Econt office - according to schedule of service up to 3 working days after dispatch) - The deadline for delivery of the certificate at www.makaroon.bg begins to run after confirmation of the order by our team and receipt of the payment on the order.


Important information: 

- The price of the delivery of the certificate at www.makaroon.bg is included in the order of a luxury delivery package to an exact address and an office of Econt.

Deliveries are made within the business working hours: Monday to Friday, 09: 00-18: 00
- For delivery on the same business day, delivery outside of working hours and on weekends and public holidays - please contact us for more information.

- The terms and conditions of delivery provided by www.makaroon.bg are valid for the territory of the Republic of Bulgaria. To supply a luxury certificate outside the country, please contact us for more information.


VII. Implementation of services


1). A customer who has made an electronic order for a service has the obligation and is responsible for downloading and printing the terms of use of the respective service sent to him by the Merchant on the e-mail specified by him and providing them to the user. 
2). Certificates are personal and can only be used by the person whose name is written on the certificate.

3). The services are executed after a reservation has been made on the order described by the Dealer and against a certificate provided to the contractor in paper form and an identity document. 4). The Contractor may refuse to perform the service in the event that they are not presented as described in point 
3). documents, or in case of doubt about their authenticity, as well as to cancel the performance of the service due to unforeseen or unusual reasons.
Reservations for the performance of services

5). Booking terms for the services offered by the internet store are different (according to the specifics of the service) and are described in the terms of use of the particular service, as well as in the instructions for use described on the back of the certificate. 6). Reservations are dependent on the base load and must be made under the serial number of a valid certificate.

7). Service Reservation is deemed to have been confirmed / made following a Customer's request and fixed by the Merchant date and time (time when appropriate) by electronic means or by telephone conversation between the two parties and / or e -mail specified by the customer. 
8). A confirmed / made reservation can be canceled at least 48 hours or more before the event (subject to the terms of use of the particular service).

8.1). Upon refusal of a reservation already made after the time specified in item 8, the user loses the right to use the certificate. 8.2). Reservations on expired certificates are not made. Such certificates are invalid and services may not be used.

Assigned Use:

9). The use of the service can not be passed on to third parties. Validity of service performance: 
10). Certificates for each service are tailored to its specificity. The validity of each certificate is printed on itself.
11). Each certificate can be used within its validity, printed on its face. Expired certificate services are not running! 12). The validity of the certificate may be extended in case of an inquiry on our e-mail (office@makaroon.bg) before the expiration of its current validity. In the case of an extension, the new validity of the certificate is added to the old one and e for a period of time equal to half the stated as the validity of the respective service in the internet store.

13). The trader has the right to refuse the extension under the previous point at his discretion, according to the specifics of the service.

 

VIII. Change and Cancel Order
When changing the order, the user does not commit to purchasing the same value service. If an invoice is issued, it is canceled or a credit note is issued. For a card payment method, the amount is refunded with a credit transaction on the same card account.

Pursuant to Art. 50 of the CPA, the consumer has the right to withdraw from the contract at a distance without giving any reason, without indemnity or penalty and without paying any expenses, except for the expenses provided in art. 54, para. 3 and Art. 55 within 14 days from the date of receipt of the certificate in electronic or paper form by the consumer or a third person other than the carrier and indicated by the consumer, or where the consumer has ordered many services with one order which are executed separately from the date on which the consumer or a third party other than the carrier and indicated by the consumer accepts the last certificate.


The right of withdrawal may be exercised only if the following conditions are met: the luxury package of the certificate is not damaged; the consumer has provided to Makaron EOOD the purchase documents for the goods, namely: the certificate issued, certifying the purchase of the service (obtained in electronic version or in hard copy in the form of a certificate in a luxury package).


In the case of cancellation  of the order, the consumer must send or hand over the certificate (obtained electronically or in hard copy in the form of a certificate in a luxury package) to Makaron EOOD no later than 14 calendar days, from the date when the consumer notified Makaron EOOD about his decision to cancel the order. Until the certificate is handed over by the user to Makaron EOOD, the risk of accidental damage is borne entirely by the user.

In case the user performed his right to cancel his order , Makaron.bg Ltd returns back to the consumer the whole amount already paid, except the delivery cost (if any ), not later than 4 days after the users confirmation for cancellation of the order. Makaroon.bg Ltd returns the amount spent using the same payment method as originally paid from the user.

After the expiration of the 14-day period, a Boxy box purchased from the Makaron OOD website - https://makaroon.bg cannot be exchanged for another service offered by Makaron OOD. If a user owns a Boxy box and has chosen an experience following the box's instructions, boxy.makaroon.bg may exchange the experience for another - from the contents of the same box. Changing an already selected experience can be done in writing by sending an email to boxy, makaroon.bg

For Makaroon.bg brand items purchased from a partner network of Makaroon Ltd , the exchange and return rules of the merchant from which the item was purchased apply. Makaron Ltd. has no relation and no right to replace an item sold by another legal entity.

 

IX. Additional conditions

1). Macaron Ltd. reserves the right to modify or supplement these General Terms unilaterally without notifying the consumer.

2). The Consumer-Buyer declares that he is aware that the services he purchases through the site fall within the scope of the Art. 50 para. 3, item 2 of the CPA. 
3). By confirming these Terms and Conditions, the user-buyer expressly agrees to pay in advance, in whole or in part, the purchase contract price that he / she concludes through this platform on the basis of a specific offer contained therein.

4). The parties declare that if any of the clauses of these Terms and Conditions prove to be invalid, this will not result in invalidity of the contract, other clauses or parts thereof. The invalid clause will be replaced by the mandatory rules of the law or established practice.

5). All provisions not covered by these General Terms and Conditions shall be governed by the provisions of the applicable legislation of the Republic of Bulgaria. 
6). These Terms and Conditions may be reviewed and updated at any time by Macaron EOOD. If you continue to use the site, you explicitly agree to the changes made.
7). In case of disputes, the parties may contact the EU Dispute Settlement Body via a dedicated platform at the following address: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2. show & lng = BG


H. Disputes  
All disputes between the parties are resolved in a spirit of understanding and goodwill. In the event that consent is not reached, any unresolved disputes, including disputes arising out of or relating to its interpretation, invalidity, performance or termination, as well as disputes concerning the completion of gaps in the contract or its adaptation to new circumstances, will be resolved by the competent court of registration of the Merchant, in accordance with the Bulgarian legislation.

 

XI. Apps
The use of services offered at the internet store of extreme nature requires the obligatory introduction, completion and signing of the declaration provided by the service executing the service. The Declaration reads as follows:
DECLARATION OF DISCLAIMER:

I realize that the service in this certificate is extreme and carries risks of material damage, severe physical trauma and / or fatal outcome! - I am aware of the risks of the occurrence of a technical malfunction in the implementation of the service leading to an accident. - I voluntarily assume these risks and discharge myself from liability and give up the right to bring to court or otherwise any claims against the persons and institutions that organize and conduct this activity.

- My health and self-esteem are good, I have no complaints. 
- I'm not under the influence of alcohol and / or other intoxicants. 
- I received instructions and instructions on the service.

- I am informed that the organizer is not responsible for the unintended consequences of the service. 
- I agree to receive emergency medical care and, if necessary, be taken to a medical establishment.

XII. Rules for conducting promotional games and raffles.

X11A. Official rules for conducting and participating in a promotional game of "Boxy by makaroon,bg" - "Meet the participants from the "House of Influencers""

1. Organizer

1.1. The promotional game of Boxy by makaroon.bg "Meet the participants from the "House of Influencers"", hereinafter referred to as "Raffle" for short, is organized and implemented by "Makaron" OOD, with EIK 205055198 (hereinafter referred to as abbreviation "Organizer"). The organizer is also the administrator of the personal data provided by the participants during the Raffle. The Contractor administers the conduct of the Raffle and carries out the drawing of the winning participants via their email addresses. After the winning email addresses have been drawn, the Promoter will contact the winning participants and arrange for delivery of the prizes.

1.2. The official rules ("Rules") are published on the following website: https://boxy.makaroon.bg/uchastie-v-tombola-za-vip-bilet/. The rules will be available on the specified website during the entire period of the Raffle in a way that allows them to be accessed, stored and reproduced.

1.3. These Rules are mandatory for all participants in the Raffle. By participating in the Raffle, participants are bound by the Rules and agree to abide by them. The organizer reserves the right to unilaterally supplement or amend the Rules, with the additions or amendments entering into force after their publication at https://boxy.makaroon.bg/uchastie-v-tombola-za-vip-bilet/.

Participants undertake to follow the current version of the Rules at the time of their registration to participate in the Raffle.

1.4. The promotional game is organized for advertising purposes - to promote the Organizer's trademark - "Boxy".

2. Period and venue of the Raffle

2.1. The game starts on 25/07/2024 and continues until 25/11/2024 (inclusive).

3. Right to participate

3.1. Every able-bodied natural person who resides on the territory of the Republic of Bulgaria has the right to participate. Persons working for the Organizer or the Contractor, their spouses or their relatives may not participate in this Game.

4. Conditions for participation in the Game

4.1. To participate in the raffle, each participant must:

Buy a minimum of 1 Boxy box "House of Influencers" and register the VIP Ticket at https://boxy.makaroon.bg/uchastie-v-tombola-za-vip-bilet/.

In order for the registration to be successful, the participant must:

- enter the VIP code

- to enter name and surname, mobile contact number and confirmation email for successful registration of participation in the raffle;

- enter the receipt number;

- to confirm (through a check-box) that he agrees with the Official Rules of the Game, to keep the VIP ticket until the end of the Game as proof of registration.

4.2. The unique identifier of each participant in the Game is his phone number. An individual is entitled to participate with only one telephone number. All registrations made with the same phone number will be attributed to the same person.

5. Prizes and drawing of winners

5.1. The prizes in the Game are:

- 2 VIP tickets that entitle you to watch the finale of the show "House of Influencers Live" and meet the participants of season 3.

5.2. Winners drawn:

5.2.1. The drawing of the prizes described in item 6.1 will take place on 25.11.24.

5.2.2. One participant can make an unlimited number of registrations, with different VIP tickets.

5.2.3. One VIP ticket can be registered only once and through only one personal registration per user. To register second VIP tickets, a new registration must be created, using the same data from the first registration.

5.2.4. Participants who have won a prize will be notified via SMS to the mobile number provided by them. The SMS message will contain a telephone number that they must call within 5 (five) days of being notified that they have won a prize to provide delivery details (three names, social security number and address). If the winner does not call within this period, they will be contacted by phone one time and if not found, the prize will go to the alternate drawn winners.

5.2.5. Prizes will be sent to the e-mail used to register for the raffle within 5 working days.

6. Irregular VIP Codes

VIP tickets that are lost, illegible, altered, deformed to the extent that the necessary information cannot be seen or falsified, tampered with, manipulated are considered invalid and void. The decision belongs entirely and solely to the Organizer and is binding on the participants. In these cases, the participant is not entitled to receive the prize.

7. Limitations of Liability. Disqualification of a Participant.

7.1. The Organizer and the Contractor do not guarantee that access to the Game website www.devin-promo.bg and the possibility to register for participation in the Game will be continuous, timely, secure and error-free. The Organizer and the Contractor  are not responsible for the loss of stored information due to extraordinary and unforeseeable system crashes or the occurrence of technical problems related to registration and participation in the Game.

7.2. Neither the Organizer nor the Contractor are responsible for the impossibility of registration and participation in the Game due to the occurrence of circumstances beyond their control, such as: random events, problems in the local network or the global network (Internet), connectivity services provided by third parties, as well as any other services beyond the control of the Organizer or the Contractor. Also, the Organizer and the Contractor are not responsible for incorrect data provided by the participants, incl. when providing data to third parties without a legal basis.

7.3. The Organizer of the Game and the Performer are not responsible for claims made related to the right of ownership of a winning VIP ticket, as well as disputes related to possible expenses incurred by the participants in connection with the Game.

7.4. The Organizer and the Contractor are not responsible for the occurrence of force majeure circumstances that prevent the normal implementation of the Game or the delivery of prizes.

7.5. Neither the Organizer nor the Contractor shall be liable for any loss, injury, damage or damage caused to a Participant or his property during, in connection with or on the occasion of his participation in this Promotional Game, which are not a direct and immediate consequence of such participation, except in case of intent or gross negligence on the part of the Organizer, respectively the Contractor.

7.6. Neither the Promoter nor the Performer shall be responsible for, and owe no compensation to, persons whose VIP ticket has been used by another person, whether or not the person has consented to this.

7.7. Neither the Promoter nor the Performer is required to correspond with entrants who have not won a prize.

7.8. All terms under these Rules relating to the Organizer or the Contractor are provided for informational purposes and in this sense are instructive. Failure to comply with them by the Organizer or by the Contractor is not a basis for engaging the responsibility of these persons.

7.9. Actions by participants in the Game aimed at increasing the probability of winning a prize through the use of means or methods different from or contrary to those provided for in these Rules are prohibited, including, but not limited to, actions that change the mechanism of participation in the Game or increase a participant's chances of winning, outside of the mechanism described in these Rules. Upon establishing the performance of actions that aim or could lead to manipulation of the results in the distribution of prizes, the Organizer, respectively the Contractor, reserve the right to disqualify the relevant participant(s) and deprive him/her of the right to receive/ receive award/s.

7.10. Entrants who violate the Game Rules in any way are disqualified without further notice, forfeiting the right to win a prize if they were entitled to one.

8. Termination of the Game

8.1. The Organizer has the irrevocable unilateral right to terminate the Game at any time, in case of material abuse, violation of the Rules or the occurrence of an event representing force majeure, according to the current legislation, in which case no compensation is due to the participants. In these cases, the termination of the Game is announced at https://boxy.makaroon.bg/uchastie-v-tombola-za-vip-bilet/, with which the participation of the persons is automatically terminated.

9. Protection of personal data

9.1. The organizer of the game is the administrator of the personal data, which are provided when participating in the game.

9.2. By putting a "tick" in the check-box that he is familiar with the Policy for the protection of personal data by the relevant participant in the Game, it is considered that he has been informed how his personal data will be collected, processed, used, stored and destroyed by the Organizer and the Artist for the purposes of the game. The anonymization of the data leads to the impossibility of identifying the subject and in this sense, the same according to the current legislation are not considered personal data.

9.3. The personal data provided by the participants are collected, processed, used, stored and destroyed by the Organizer.

9.4. The organizer undertakes to comply with the provisions of Regulation (EU) 2016/679 on the protection of personal data, the Law on the Protection of Personal Data and the by-laws on its implementation, as well as its relevant internal rules and policies in accordance with the Law on the Protection of Personal Data the personal data and Regulation (EU) 2016/679, as well as to use the personal data provided by the participants only for the purposes specified in these Rules.

9.5. For the purposes of administering the game and providing a prize from it, the Organizer collects and processes the following data of the participants: three names, mobile number and email address.

Basis for the processing of the provided personal eannie is:

- contractual relationship between the Participant and the Organizer, more specifically - participation in a game with the expectation of receiving a prize in return, according to Art. 6, item 1, letter "b" of the GDPR. The processing of this data is a necessary condition for participation in the game;

- fulfillment of legal obligations under the Income Tax Act - data necessary for the purpose of documenting the provision of the prize, as well as for declaring and paying the taxes due, if any, in accordance with and on the basis of the provisions of the Income Tax Act.

9.6. The personal data provided by the participants are stored as far as this is necessary according to the duration of the game, the determination of the winning participants, the awarding of the prizes, proving compliance with the legal requirements for conducting the Game. The storage period will not exceed the general limitation period under Bulgarian legislation (5 years after the end of the Game), unless otherwise required by the applicable legislation (data about winning participants can be stored for a period of 10 years following the year of the end of the Game in view of the requirements of the accounting and tax laws). The telephone numbers collected by the participants for the purpose of registration for the game will be destroyed from the databases of the Organizer and the Agency within 6 months after the end of the game.

9.7. More information about the type of personal data that the Organizer collects, processes, uses and stores for the participants, the purposes, the grounds, the methods of their processing, the cases in which it is possible to share the personal data with third parties, as well as the rights of the participants regarding of the processing of their personal data, participants can obtain by familiarizing themselves with the Personal Data Protection Policy published at https://makaroon.bg/politika-za-cigurnoct-i-zashita-na-lichni-danni-i- obshi-ucloviya/

9.8. In case of any questions regarding the collection, processing, use, storage, destruction and withdrawal of consent to the processing of their personal data, the participants can contact the Organizer at the following e-mail address: office@makaroon.bg.

9.9. Participants also have the right to appeal to the Commission for the Protection of Personal Data at the address: Sofia 1592, "Prof. Tsvetan Lazarov" No. 2, www.cpdp.bg or by e-mail: kzld@cpdp.bg.

10. Miscellaneous

10.1. Any legal disputes that could arise between the Organizer and the Game participants, or between the Performer and the Game participants, are resolved by mutual agreement, and in the event that this proves impossible, the parties have the right to refer the dispute to the relevant competent authorities.

XIIB. Official rules for conducting and participating in a promotional game of "Boxy by makaroon, bg" - "Andy Studio Extreme Fun"

1. Organizer

1.1. The promotional game of Boxy by makaroon.bg "Andy Studio Extreme Fun", hereinafter referred to as "Raffle" for short, is organized and implemented by "Makaron" OOD, with EIC 205055198 (hereinafter referred to as "Organizer" for short). The organizer is also the administrator of the personal data provided by the participants during the Raffle. The Contractor administers the conduct of the Raffle and carries out the drawing of the winning participants via their email addresses. After the winning email addresses have been drawn, the Promoter will contact the winning participants and arrange for delivery of the prizes.

1.2. The official rules ("Rules") are published on the following website: https://boxy.makaroon.bg/andy-studio-bilet/. The rules will be available on the specified website during the entire period of the Raffle in a way that allows their access, storage and reproduction.

1.3. These Rules are mandatory for all participants in the Raffle. By participating in the Raffle, participants are bound by the Rules and agree to abide by them. The organizer reserves the right to unilaterally supplement or amend the Rules, with the additions or amendments entering into force after their publication at https://boxy.makaroon.bg/andy-studio-bilet/.

Participants undertake to follow the current version of the Rules at the time of their registration to participate in the Raffle.

1.4. The promotional game is organized for advertising purposes - to promote the Organizer's trademark - "Boxy".

2. Period and venue of the Raffle

2.1. The game starts on 02.08.2024 and continues until 30.04.2025 (inclusive).

3. Right to participate

3.1. Every able-bodied natural person who resides on the territory of the Republic of Bulgaria has the right to participate. Persons working for the Organizer or the Contractor, their spouses or their relatives may not participate in this Game.

4. Conditions for participation in the Game

4.1. To participate in the raffle, each participant must:

Buy a minimum of 1 Boxy box "Andy Studio" and register the ticket at https://boxy.makaroon.bg/andy-studio-bilet/.

In order for the registration to be successful, the participant must:

- enter the Xtreme Fun code

- to enter name and surname, mobile contact number and confirmation email for successful registration of participation in the raffle;

- enter the receipt number;

- to confirm (through a check-box) that he agrees with the Official Rules of the Game, to keep the ticket until the end of the Game as proof of registration.

4.2. The unique identifier of each participant in the Game is his phone number. An individual is entitled to participate with only one telephone number. All registrations made with the same phone number will be attributed to the same person.

5. Prizes and drawing of winners

5.1. The prizes in the Game are:

- 2 tickets that entitle you to a meeting with Andy studio.

5.2. Winners drawn:

5.2.1. The drawing of the prizes described in item 6.1 will take place on 03.10.24.

5.2.2. One participant can make an unlimited number of registrations, with different tickets.

5.2.3. One ticket can be registered only once and through only one personal registration per user. To register a second ticket, a new registration must be created, using the same data from the first registration.

5.2.4. Participants who have won a prize will be notified via SMS to the mobile number provided by them. The SMS message will contain a telephone number that they must call within 5 (five) days of being notified that they have won a prize to provide delivery details (three names, social security number and address). If the winner does not call within this period, they will be contacted by phone once and if not found, the prize will go to the alternate drawn winners.

5.2.5. Prizes will be sent to the e-mail used to register for the raffle within 5 working days.

6. Irregular Xtreme fun codes

Tickets that are lost, illegible, altered, deformed to the extent that the necessary information cannot be seen or forged, tampered with, manipulated are considered invalid and void. The decision belongs entirely and solely to the Organizer and is binding on the participants. In these cases, the participant is not entitled to receive the prize.

7. Limitations of Liability. Disqualification of a Participant.

7.1. The Organizer and the Contractor do not guarantee that access to the Game website https://boxy.makaroon.bg/andy-studio-bilet/ and the possibility to register for participation in the Game will be continuous, timely, secure and error-free. The Organizer and the Contractor are not responsible for the loss of stored information due to extraordinary and unforeseeable system crashes or the occurrence of technical problems related to registration and participation in the Game.

7.2. Neither the Organizer nor the Contractor are responsible for the impossibility of registration and participation in the Game due to the occurrence of circumstances beyond their control, such as: random events, problems in the local network or the global network (Internet), connectivity services provided by third parties, as well as any other services beyond the control of the Organizer or the Contractor. Also, the Organizer and the Contractor are not responsible for incorrect data provided by the participants, incl. when providing data to third parties without a legal basis.

7.3. The organizer of the Game and the Performer are not responsible for claims made related to the right of ownership of a winning ticket, as well as disputes related to possible expenses incurred by the participants in connection with the Game.

7.4. The Organizer and the Contractor are not responsible for the occurrence of force majeure circumstances that prevent the normal implementation of the Game or the delivery of prizes.

7.5. Neither the Organizer nor the Contractor shall be liable for any loss, injury, damage or damage caused to a Participant or his property during, in connection with or on the occasion of his participation in this Promotional Game, which are not a direct and immediate consequence of such participation, except in the event of intent or gross negligence on the part of the Organizer, respectively the Contractor.

7.6. Neither the Promoter nor the Performer shall be responsible or liable for any compensation to persons whose ticket has been used by another person, whether or not the person has consented to this.

7.7. Neither the Promoter nor the Performer is required to correspond with entrants who have not won a prize.

7.8. All terms under these Rules relating to the Organizer or the Contractor are provided for informational purposes and in this sense are instructive. Failure to comply with them by the Organizer or by the Contractor is not grounds for engaging the responsibility of these persons.

7.9. Actions by participants in the Game aimed at increasing the probability of winning a prize through the use of means or methods different from or contrary to those provided for in these Rules are prohibited, including, but not limited to, actions that change the mechanism of participation in the Game or increase a participant's chances of winning, outside of the mechanism described in these Rules. Upon establishing the performance of actions that aim or could lead to manipulation of the results in the distribution of prizes, the Organizer, respectively the Contractor, reserve the right to disqualify the relevant participant(s) and deprive him/her of the right to receive/ receive award/s.

7.10. Entrants who violate the Game Rules in any way are disqualified without further notice, forfeiting the right to win a prize if they were entitled to one.

8. Termination of the Game

8.1. The Organizer has the irrevocable unilateral right to terminate the Game at any time, in case of material abuse, violation of the Rules or the occurrence of an event representing force majeure, according to the current legislation, in which case no compensation is due to the participants. In these cases, the termination of the Game is announced at https://boxy.makaroon.bg/andy-studio-bilet/, with which the participation of the persons is automatically terminated.

9. Protection of personal data

9.1. The organizer of the game is the administrator of the personal data, which are provided when participating in the game.

9.2. By putting a "tick" in the check-box that he is familiar with the Policy for the protection of personal data by the relevant participant in the Game, it is considered that he has been informed how his personal data will be collected, processed, used, stored and destroyed by the Organizer and the Artist for the purposes of the game. The anonymization of the data leads to the impossibility of identifying the subject and in this sense, the same according to the current legislation are not considered personal data.

9.3. The personal data provided by the participants are collected, processed, used, stored and destroyed by the Organizer.

9.4. The organizer undertakes to comply with the provisions of Regulation (EU) 2016/679 on the protection of personal data, the Law on the Protection of Personal Data and the bylaws on its implementation, as well as its relevant internal rules and policies in accordance with the Law on the Protection of Personal Data personal data and Regulation (EU) 2016/679, as well as to use the personal data provided by the participants only for the purposes specified in these Rules.

9.5. For the purposes of administering the game and providing a prize from it, the Organizer collects and processes the following data of the participants: three names, mobile number and email address.

The basis for the processing of the provided personal data is:

- contractual relationship between the Participant and the Organizer, more specifically - participation in a game with the expectation of receiving a prize in return, according to Art. 6, item 1, letter "b" of the GDPR. The processing of this data is a necessary condition